We've moved!
Host4Post has shifted over to an SSD VPS, to speed up your site. If you're seeing this message, then you're seeing the new server on any domain that is pointed to our nameservers.


Thread Closed 
 
Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Community and Site Errors Post-Takeover
Author Message
Ben Cousins Offline
Administrators

Benevolent Dictator
1,650
Posts:
Sep 2012
Joined:
1
Reputation:
Thanks: 0
Given 1 thank(s) in 1 post(s)
Post: #1
Community and Site Errors Post-Takeover

Alright,

Now that I have taken over, I ask that you please post here when something doesn't work.

Thanks
Ben

I'm Ben; your bright, shiny, benevolent dictator.

My PM inbox is not for support tickets. Please create one in the correct forum.

Other projects include: Asperger's Network
07-14-2012 03:55 PM
Find all posts by this user
SlyCooperFan1 Offline
Retired Staff

Retired Staff Member
391
Posts:
Aug 2011
Joined:
0
Reputation:
Thanks: 0
Given 0 thank(s) in 0 post(s)
Post: #2
Community and Site Errors Post-Takeover

Hosting Sign-Ups and Hosting Client Login aren't working. It seems that the files are missing.
07-14-2012 05:54 PM
Find all posts by this user
Ben Cousins Offline
Administrators

Benevolent Dictator
1,650
Posts:
Sep 2012
Joined:
1
Reputation:
Thanks: 0
Given 1 thank(s) in 1 post(s)
Post: #3
Community and Site Errors Post-Takeover

Yeah - iPanel will be the next thing to go live.

I'm Ben; your bright, shiny, benevolent dictator.

My PM inbox is not for support tickets. Please create one in the correct forum.

Other projects include: Asperger's Network
07-14-2012 07:39 PM
Find all posts by this user
cjmwid Offline
Registered

Senior Member
311
Posts:
Jul 2011
Joined:
0
Reputation:
Thanks: 0
Given 0 thank(s) in 0 post(s)
Post: #4
Community and Site Errors Post-Takeover

Just a Question are we getting the link shortcuts by the User CP. Like the Reseller Panel, Cpanel, WebMail Etc.?
07-15-2012 02:54 PM
Find all posts by this user
Ben Cousins Offline
Administrators

Benevolent Dictator
1,650
Posts:
Sep 2012
Joined:
1
Reputation:
Thanks: 0
Given 1 thank(s) in 1 post(s)
Post: #5
Community and Site Errors Post-Takeover

(07-15-2012 02:54 PM)cjmwid Wrote:  Just a Question are we getting the link shortcuts by the User CP. Like the Reseller Panel, Cpanel, WebMail Etc.?

Eventually. The plan is to get the site up and running first.

In the meantime put /cpanel or /WHM after your domain name and log in that way

I'm Ben; your bright, shiny, benevolent dictator.

My PM inbox is not for support tickets. Please create one in the correct forum.

Other projects include: Asperger's Network
07-15-2012 02:56 PM
Find all posts by this user
Ben Cousins Offline
Administrators

Benevolent Dictator
1,650
Posts:
Sep 2012
Joined:
1
Reputation:
Thanks: 0
Given 1 thank(s) in 1 post(s)
Post: #6
Community and Site Errors Post-Takeover

(07-14-2012 05:54 PM)SlyCooperFan1 Wrote:  Hosting Sign-Ups and Hosting Client Login aren't working. It seems that the files are missing.


Back up...

I'm Ben; your bright, shiny, benevolent dictator.

My PM inbox is not for support tickets. Please create one in the correct forum.

Other projects include: Asperger's Network
07-20-2012 12:49 PM
Find all posts by this user
Daat Offline
Registered

Member
78
Posts:
May 2012
Joined:
0
Reputation:
Thanks: 0
Given 0 thank(s) in 0 post(s)
Post: #7
Community and Site Errors Post-Takeover

Hi, just a quick question.

Is there a problem with cPanel? Since I can't login to my account.
07-20-2012 12:50 PM
Find all posts by this user
Ben Cousins Offline
Administrators

Benevolent Dictator
1,650
Posts:
Sep 2012
Joined:
1
Reputation:
Thanks: 0
Given 1 thank(s) in 1 post(s)
Post: #8
Community and Site Errors Post-Takeover

(07-20-2012 12:50 PM)Daat Wrote:  Hi, just a quick question.

Is there a problem with cPanel? Since I can't login to my account.

Support tickets are back up... Fill one out and I'll look into it.

I'm Ben; your bright, shiny, benevolent dictator.

My PM inbox is not for support tickets. Please create one in the correct forum.

Other projects include: Asperger's Network
07-20-2012 01:01 PM
Find all posts by this user
Daat Offline
Registered

Member
78
Posts:
May 2012
Joined:
0
Reputation:
Thanks: 0
Given 0 thank(s) in 0 post(s)
Post: #9
Community and Site Errors Post-Takeover

(07-20-2012 01:01 PM)bcousins Wrote:  Support tickets are back up... Fill one out and I'll look into it.

Sure, no problem. I didn't realize the ticket system is working again.
07-20-2012 01:34 PM
Find all posts by this user
StringHalt Offline
Registered

Member
96
Posts:
Jun 2012
Joined:
0
Reputation:
Thanks: 0
Given 0 thank(s) in 0 post(s)
Post: #10
Community and Site Errors Post-Takeover

I can not sign in on client area it says wrong user or password....Im worried about the post i'm missing
07-23-2012 12:37 AM
Find all posts by this user
SlyCooperFan1 Offline
Retired Staff

Retired Staff Member
391
Posts:
Aug 2011
Joined:
0
Reputation:
Thanks: 0
Given 0 thank(s) in 0 post(s)
Post: #11
Community and Site Errors Post-Takeover

(07-23-2012 12:37 AM)StringHalt Wrote:  I can not sign in on client area it says wrong user or password....Im worried about the post i'm missing
In case you didn't see the message:

Quote:Hosting Client Login
This is where you log into the iPanel System.
Status: ONLINE - NEW CLIENTS ONLY

If you had hosting before Ben took over, you won't be able to log into the Hosting Client area.
07-23-2012 01:35 AM
Find all posts by this user
StringHalt Offline
Registered

Member
96
Posts:
Jun 2012
Joined:
0
Reputation:
Thanks: 0
Given 0 thank(s) in 0 post(s)
Post: #12
Community and Site Errors Post-Takeover

Ahmm tyvm, im sorry didnt see that. when we will be able to log in in ipanel
07-23-2012 04:12 AM
Find all posts by this user
Ben Cousins Offline
Administrators

Benevolent Dictator
1,650
Posts:
Sep 2012
Joined:
1
Reputation:
Thanks: 0
Given 1 thank(s) in 1 post(s)
Post: #13
Community and Site Errors Post-Takeover

When I get THT configured.

In the meantime - Free hosting!

I'm Ben; your bright, shiny, benevolent dictator.

My PM inbox is not for support tickets. Please create one in the correct forum.

Other projects include: Asperger's Network
07-23-2012 06:31 AM
Find all posts by this user
StringHalt Offline
Registered

Member
96
Posts:
Jun 2012
Joined:
0
Reputation:
Thanks: 0
Given 0 thank(s) in 0 post(s)
Post: #14
Community and Site Errors Post-Takeover

Ahm ok thank you very much Ben Smile
07-23-2012 11:24 AM
Find all posts by this user
Aerofreak Offline
Retired Staff

Retired Staff Member
2,361
Posts:
Nov 2010
Joined:
0
Reputation:
Thanks: 0
Given 0 thank(s) in 0 post(s)
Post: #15
Community and Site Errors Post-Takeover

Hey could you remove the Hosting support forum from prostats. It appears there but member wont be able to access it.
07-23-2012 10:40 PM
Visit this user's website Find all posts by this user
Zukdeen Offline
Registered

Senior Member
286
Posts:
Feb 2011
Joined:
0
Reputation:
Thanks: 0
Given 0 thank(s) in 0 post(s)
Post: #16
Community and Site Errors Post-Takeover

Old accounts have free hosting until you configure THT? So we don't have to post?

Just let me be sure of this... And thanks.
07-24-2012 02:48 AM
Visit this user's website Find all posts by this user
SlyCooperFan1 Offline
Retired Staff

Retired Staff Member
391
Posts:
Aug 2011
Joined:
0
Reputation:
Thanks: 0
Given 0 thank(s) in 0 post(s)
Post: #17
Community and Site Errors Post-Takeover

(07-24-2012 02:48 AM)Zukdeen Wrote:  Old accounts have free hosting until you configure THT? So we don't have to post?

Just let me be sure of this... And thanks.
Technically speaking, yes. Old accounts have yet to be moved to THT and linked with our forum account, so there isn't any way to track those posts. You don't have to make a single post to keep your hosting account running until the accounts are re-linked to THT.
07-24-2012 02:58 AM
Find all posts by this user
StringHalt Offline
Registered

Member
96
Posts:
Jun 2012
Joined:
0
Reputation:
Thanks: 0
Given 0 thank(s) in 0 post(s)
Post: #18
Community and Site Errors Post-Takeover

MySQL Error:

MyBB has experienced an internal SQL error and cannot continue.

SQL Error:
1016 - Can't open file: './bcousins_h4pcommunityv2/mybb_datacache.frm' (errno: 24)
Query:
SELECT title,cache FROM mybb_datacache

this error appears time on time, and last for more than 30 mins... but that is not the worst thing... since not only the forum and the site are being affected but all the hosting accounts, so if we have a DB based appliacation it crashes too... You should take look on this error (Appears to be a MySQL server issue) maybe try to reinstall mysql or update it... since it looks not to be very stable.

Regards Smile
07-24-2012 06:15 AM
Find all posts by this user
NBardales Offline
Retired Staff

Retired Staff Member
571
Posts:
May 2011
Joined:
0
Reputation:
Thanks: 0
Given 0 thank(s) in 0 post(s)
Post: #19
Community and Site Errors Post-Takeover

(07-24-2012 06:15 AM)StringHalt Wrote:  MySQL Error:

MyBB has experienced an internal SQL error and cannot continue.

SQL Error:
1016 - Can't open file: './bcousins_h4pcommunityv2/mybb_datacache.frm' (errno: 24)
Query:
SELECT title,cache FROM mybb_datacache

this error appears time on time, and last for more than 30 mins... but that is not the worst thing... since not only the forum and the site are being affected but all the hosting accounts, so if we have a DB based appliacation it crashes too... You should take look on this error (Appears to be a MySQL server issue) maybe try to reinstall mysql or update it... since it looks not to be very stable.

Regards Smile

We've been restarting MySQL to keep it under control, we didn't know Hosting Accounts were being affected since everything else seems to be working fine, even when the forum is unavailable.
We've also been looking for a possible solution to avoid forum downtime to no avail just yet, I'm still searching, though.

Let's hope we can bring it back to stability ASAP.
Thanks for your report.
07-24-2012 06:32 AM
Visit this user's website Find all posts by this user
SlyCooperFan1 Offline
Retired Staff

Retired Staff Member
391
Posts:
Aug 2011
Joined:
0
Reputation:
Thanks: 0
Given 0 thank(s) in 0 post(s)
Post: #20
Community and Site Errors Post-Takeover

(07-24-2012 06:32 AM)NBardales Wrote:  We've been restarting MySQL to keep it under control, we didn't know Hosting Accounts were being affected since everything else seems to be working fine, even when the forum is unavailable.
We've also been looking for a possible solution to avoid forum downtime to no avail just yet, I'm still searching, though.

Let's hope we can bring it back to stability ASAP.
Thanks for your report.

No, Nicole, StringHalt has to be incorrect. Today H4P went down twice, but hosting accounts weren't affected. The error code StringHalt copied/pasted is from the H4P forums (you can see "bcousins_h4pcommunityv2" is the table name in the code). Hosting accounts haven't been affected at all by SQL issues for a few days now; only the H4P forums are going down periodically.
07-24-2012 07:08 AM
Find all posts by this user
Thread Closed 


Forum Jump:


User(s) browsing this thread: 1 Guest(s)